Terms of Service

1. Acceptance of Terms

By creating an account, subscribing to a service, or otherwise using Liebmatch(the “Service”), operated by TECHTONE SRL (CUI 51878627), headquartered at Str. Frumoasa nr. 7, Bl. 644, Sc. B, Et. 4, Ap. 17, Iași, jud. Iași, 700703, Romania(the “Company”, “we”, “us”, “our”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree with any part of these Terms, you must not use the Service.

These Terms form a legally binding agreement between you (the “User”, “Member”) and the Company. We may update these Terms from time to time; material changes will be notified by email or on-site at least 30 days before taking effect.

2. Eligibility and Age Verification (18+)

The Service is strictly reserved for adults who are at least 18 years of age (or the age of majority in your jurisdiction, whichever is higher). By registering, you represent and warrant that you meet this requirement. We verify age at registration (date of birth) and may request additional verification (selfie, ID) at any time. Accounts suspected of belonging to minors are immediately suspended and referred to the competent authorities.

See our Safety & Age Protection and 18 U.S.C. § 2257 Compliance Statement for further details.

3. Description of Service

Liebmatch is an online social discovery platform that allows adult Users to create profiles, discover other members, exchange messages, send virtual gifts, and make audio or video calls. Certain premium features (priority messaging, unlockable photos, calls, gifts) require the purchase of credits or a paid subscription.

The Service is provided on an “as is” and “as available” basis. We strive for continuous availability but do not guarantee uninterrupted service.

4. User Accounts

You are responsible for keeping your login credentials confidential and for all activity that occurs under your account. One account per person; creating accounts on behalf of third parties or registering duplicate accounts is prohibited. You must provide accurate information and keep it up to date.

5. Pricing, Billing and Payment Processing

All prices are displayed in the applicable local currency at the point of purchase and include VAT where applicable. Payments are processed by our authorized third-party payment processor CCBill, LLC and/or its affiliates. CCBill is a PCI DSS Level 1 compliant payment service provider.

Billing descriptor: Charges will appear on your credit card, debit card, or bank statement as CCBill.com*Liebmatch.

Recurring subscriptions: If you purchase a recurring subscription, your payment method will be charged automatically at the start of each renewal period at the price in effect at the time of renewal, until you cancel. The renewal term, price, and next billing date are clearly displayed at checkout and in your account.

Credits: Credits are a prepaid digital currency usable only inside the Service. Credits are non-transferable between accounts, have no cash value outside the Service, and are not exchangeable for cash. Consumed credits (used to unlock content, send gifts, initiate calls or messages) are non-refundable.

See also our Refund Policy and Billing & Customer Support page.

6. Cancellation

You may cancel a recurring subscription at any time before the next renewal date:

• Inside the Service, from Settings → Subscription → Cancel subscription;
• Through CCBill’s consumer support portal at https://support.ccbill.com, by calling +1 (888) 596-9279 (US) / +1 (602) 276-3961 (international), or by email at [email protected];
• By contacting our customer service team at [email protected].

Cancellation stops future renewals; it does not automatically refund the current billing cycle. You will retain access to subscription benefits until the end of the period already paid for.

7. Refund Policy

For digital services delivered immediately upon purchase, EU consumer law (Directive 2011/83/EU, Art. 16(m)) allows waiver of the 14-day right of withdrawal with your express prior consent, which you provide at checkout. Details of refund eligibility, how to request a refund, and CCBill consumer support are set out in our dedicated Refund Policy.

8. Acceptable Use

You agree not to:

• Upload, share, or solicit content involving minors in any sexual or suggestive context (zero tolerance, immediate report to law enforcement);
• Post illegal content, hate speech, violent threats, or content that infringes third-party intellectual property rights;
• Engage in prostitution, escorting, human trafficking, or any commercial sexual activity, whether on or off the Service;
• Use the Service to defraud, scam, impersonate, blackmail, or otherwise exploit other Users;
• Attempt to circumvent billing, chargeback fraudulently, or dispute charges without first contacting our customer service;
• Use bots, scraping, reverse engineering, or any automation without our prior written consent;
• Share login credentials, sell or transfer your account.

Detailed content and behavior rules are available at Content Rules and Anti-Fraud Prevention.

9. User-Generated Content and License

You retain ownership of the content (photos, text, audio, video) you upload. You grant the Company a worldwide, non-exclusive, royalty-free license to host, store, reproduce, transmit, display and adapt that content solely for the purpose of operating, promoting, and improving the Service. You represent that you own or have all necessary rights to the content you upload and that it does not violate any third-party rights or applicable law.

10. Suspension and Termination

We may suspend or terminate your account at any time for breach of these Terms, suspected fraud, chargebacks, abusive behavior, or for any reason that compromises the safety of the community or the integrity of the Service.

You may delete your account at any time from Settings → Account → Delete account. Account deletion triggers an immediate purge of personal data as described in our Privacy Policy.

11. Privacy and Data Protection

Your personal data is processed by TECHTONE SRL as data controller, in accordance with the EU General Data Protection Regulation (GDPR). See our Privacy Policy and Cookie Policy. For privacy requests, email [email protected].

12. Disclaimer of Warranties

The Service is provided “as is” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that you will find a match, that other Users will behave appropriately, or that the Service will be error-free or uninterrupted.

13. Limitation of Liability

To the fullest extent permitted by applicable law, the Company’s aggregate liability under or in connection with these Terms will not exceed the total amount you paid to us in the 12 months preceding the event giving rise to the claim. Mandatory consumer protection rights remain unaffected.

14. Governing Law and Jurisdiction

These Terms are governed by the laws of Romania and applicable European Union regulations, without regard to conflict-of-laws principles. Any dispute shall be submitted to the competent courts of Iași, Romania.

EU consumers may also use the European Commission Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.

15. Contact

For any questions regarding these Terms, billing, data protection, or to report abuse, contact us at:

• Email: [email protected]
• Postal address: Str. Frumoasa nr. 7, Bl. 644, Sc. B, Et. 4, Ap. 17, Iași, jud. Iași, 700703, Romania